In this YouTube video, you’ll learn about Field Service Lightning and how it is transforming the customer service industry. This recorded webinar video (hosted by Deepali Kulshrestha, the Senior Salesforce Consultant and Delivery Management Head at Cloud Analogy, and Rupali Dixit, the certified Salesforce administrator, and consultant at Cloud Analogy) will help you find out innovative ways on how to improve the first-visit resolution with a complete field service solution with FSL. Deliver AI-powered resource optimization and scheduling, inventory, access to job schedules, and more – with or without the internet. Improve the speed and efficiency of your field service operations with Field Service Lightning.